by Customer Service | Sep 9, 2016 | KB
File Troubleshooting Your problem is related to your Network and Computer Systems. In order to resolve your problem as quickly as possible, your IT professional must contact us for further assistance on this matter. Resolving problems requires knowledge of and...
by Customer Service | Sep 9, 2016 | KB
File Manager Utility There is no substitute for a good backup, but the File Manager will, in most cases, allow you to recover damaged database files. To Find Out How Do Database Files Get Corrupted – Click Here The File Manager allows you to perform maintenance...
by Customer Service | Sep 9, 2016 | KB
Why Do Database Files Get Damaged It very unusual to have any problems with COGZ Preventive Maintenance Software or Database corruption. Error 1477 and 2172 are caused by improperly “closed” files. Data corruption occurs when data is not properly written...
by Customer Service | Sep 9, 2016 | KB
Error 4 Access Rights Troubleshooting Problem: User is having a problem accessing COGZ Preventative Maintenance Software, getting a runtime error, an Error 4 occurring during program initialization unable to write to the Windows directory or the user application...
by Customer Service | Sep 9, 2016 | KB
Error 47 Data Version Troubleshooting Problem: User receives this message: “Error 47 Invalid Record Declaration.” Resolution: The current version of COGZ Maintenance Management Software is not compatible, you need to update your program to correct this...
by Customer Service | Sep 9, 2016 | KB
Email Errors The Email Setup Form can be found under Setup=>System Email Defaults on the COGZ Menu Bar If you are experiencing issues when trying to send and receive automatic emails through COGZ, please check with your IT department to be sure your emails are not...
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